✓ Relieves stress and tension ✓ Improves sleep and recovery ✓ Helps you breathe more freely ✓ Refreshes and purifies air ✓ Leaves your home smelling fresh
Specifications — FireGlow™
• 180ml Precision Chamber • Ultrasonic Fine-Mist Technology • Whisper-Silent Operation (<36dB) • Signature Flame-Effect Glow • Intelligent Auto Shut-Off • Premium ABS Build (BPA-Free) • USB Power (5V/2A recommended) • CE & ROHS Certified
Your FireGlow™ Set Includes
• FireGlow™ Aroma Diffuser • USB Power Cable • User Manual • Two High-Quality 10ml Essential Oils
How to Use
Fill the chamber with water, add a few drops of your favourite essential oil, and let FireGlow™ transform your space with a warm ambient flame and refined aromatherapy.
FAQ
Frequently Asked Questions (FAQ)
Shipping & Delivery
Which countries do you ship to? We currently ship to the United Kingdom and selected countries in Europe.
How long will my order take to arrive? Orders are typically processed within 1–3 business days. Delivery within the UK usually takes 10–13 business days, depending on your location.
How can I track my order? Once your order has been shipped, you will receive a confirmation email with your tracking number and a link to track your shipment online.
Orders & Payments
What payment methods do you accept? We accept credit and debit cards, Shop, Klarna, Google Pay, Apple Pay and other secure payment methods available at checkout.
Can I change or cancel my order? If your order has not yet been processed, please contact us as soon as possible at [your email] to request changes or cancellation.
Returns & Refunds
What is your return policy? We accept returns within 30 days of delivery for unused and unopened products. Please see our Return Policy for full details.
How do I request a refund? Simply contact our customer support with your order number and reason for return. We’ll provide instructions to send the product back and process your refund.
Product Information
Are your products safe to use? Yes, all our products are made with high-quality materials and are safe when used as directed.
Do your diffusers work with all essential oils? Our diffusers are compatible with most pure essential oils. Avoid using oils with added chemicals or synthetic fragrances.
Account & Contact
Do I need to create an account to order? No, you can checkout as a guest. However, creating an account allows you to track orders and save your details for future purchases.
How can I contact customer service? You can reach us via our Contact Page or email us at (sac@vitaalboost.com). We typically respond within 24 hours.
Add to Basket
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sac@vitaalboost.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at sac@vitaalboost.com.
